Always pro-actively trying to stay ahead of their competitors, Accutech was early to recognize the need to certify to ISO 9001:2000, which they achieved for the first time nearly a decade ago. Bryan says, “We feel that this is a vital role not only to the quality of product but also to Accutech as a whole. It is more than a quality system. It is a management system that has an effect on everyone and everything in our facility.”
More recently, in 2009 the company added AS9100 to its list of credentials, thereby facilitating growth in the aerospace and defense industries.
Tyler says, “We strive for continual improvement of our products and services through training, management involvement, and technological improvements.” He continued, “We have set a quality policy and objectives to analyze and improve our quality and delivery, and to meet or exceed our customer’s requirements. In fact, all of our employees and suppliers are involved in our quest to achieve customer satisfaction.” Accutech’s efforts are evidently paying off, as they are a Tier 1 supplier to several OEMs, and they have earned the distinction of being a Boeing “Silver Supplier”.
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Though Bryan has long known about Smith Machinery and its outstanding reputation for quite some time, it wasn’t until the last couple of years that he began purchasing machine tools from them. Clark Smith, 3rd generation president of Smith Machinery, says, “It was just a few years ago that Accutech made a decision, based upon the demand for increasingly complex parts, to purchase higher end technology to support their customers. This is when they invited us to bid on their machine tools.”
Accutech’s first purchase from Smith Machinery was the Mazak Integrex i-200ST. Tyler says the INTEGREX i-Series Multi-Tasking centers bring together extreme versatility and accuracy for Accutech’s mid-size to large, complex components. Clark added, “The i-Series machines fall into Level 4 of Mazak’s 5 Levels of Multi-Tasking.”
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Bryan says, “The support we received from the onset from Smith Machinery and Mazak was outstanding. We value the fact that they have local support from both distributor and Mazak factory technicians, and when we have an issue, it is resolved immediately. We get very experienced, knowledgeable support from them. Smith Machinery operates ethically, and they are more than fair to us.”
Tyler added, “These machines are complex, and you don’t just read a manual to become expert. In fact, Mazak provided onsite training and support to us for 3 solid weeks. Additionally, we have the ability to send our machinists to Mazak for training."
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