Announces 5 Axis MachiningForemaster Tool, in business for 44 years now, continues to see robust business, and they are thankful for their loyal customers. They are diversified in the industries they serve; their parts span the automotive, oil and gas, medical, aerospace and defense, and entertainment industries. Their customers number in the dozens, with some regionally and national well-known entities including; ATK, TD Williamson, Peterson, Kimberly Clark, AutoLiv, and Parker Hannifin, to name a few.
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The company’s success is built upon a number of factors, but a few critical points stand out as key factors;
• Longevity of employees - Brian Foremaster, 2nd generation owner of the company, says that approximately 25% of the employees have been with the company for more than 15 years. He says, “They care about the products we make, and it shows.” What is not published in the company’s marketing brochure is some of the reasons employees remain at Foremaster Tool. One company employee applauded the company’s flexibility. He said, “We have people who start work at 5 am, and we have people who come to work each day at 9 am. Brian and the team recognize that employees’ family schedules are key to their lives, and our business can accommodate these different schedules. Not only is it good for employee retention, it means that we are open more hours for our customers.”
• Communication - As anyone in the industry can attest, shipping complex parts on the dates requested by dozens of customers inevitably means that some dates will slip, particularly when you factor in the number of outside processes that go into completing many parts. Couple this with the fact that, by nature, we avoid conflict, and this means that many shops do not communicate schedule delays to their customers in a timely manner. Lynn Hadley, Process Planner for the company (and 18 years tenure), says, “About a year ago, we began providing our customers with daily reports on the status of their products. We are continuing to evolve these communication ‘Job Status’ reports, and we are now providing them to 3 of our largest customers.” He continued, “The feedback we are getting from our customers is that this is a very valuable tool. Not all parts are needed on the date specified on the PO, and we are able to reallocate priorities when customers know what our scheduling looks like.”
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